IT Solutions

For your Safety and Reliability datacenter management.
All of Qualts operating staff are bilingual and experienced in providing services to the international financial sector.

Network device installation For Cloud solution

クラウドのイメージ クラウドのイメージ

Not all customers deploying cloud services for business continuity and robustness are familiar with power and network redundancy. Unfortunately, equipment installers and even network engineers at service providers often don’t even care. In some cases, the primary and secondary devices are connected to a single power supply and have lost redundancy. Equipment installation can also undermine your service reliability.

  • Support various tests such as failover and throughput
  • Based on equipment installation standards of multinational financial institutions
  • Bilingual support enables on-site response to foreign clients

Datacenter Facility Management

マネジメントの様子 マネジメントの様子

If you just do allocate servers to a vacant space or just do check records of entry, that is not datacenter facility management. Even if the power supply is redundant, in case the capacity is exceeded, all equipment in the rack may go down. You must avoid situations like your team can’t start the services due to insufficient management of DC facilities, such as the lack of patch ports, etc. How to make high investments, Data Center, efficiently and effectively depends on operational management.

  • The knowledge of DC and equipment that cannot be handled simply by just being bilingual
  • We can provide DC plans with the budget and conceivable emergency
  • You can choose various types of operation like management, whole team and training

Data Cabling and Cable-patching

パッチケーブル パッチケーブル

The first thing to be suspected in the event of a failure is the physical layer. How quickly you can isolate it affects the reputation of your company. Bilingual on-site response facilitates smooth communication with foreign clients and offshore sites, that leads to faster recovery. Complex cabling designs and consultants, such as salt-and-pepper, two or more hub rooms in a floor, etc, can be also requested.

  • The knowledge of network can isolate a failure quickly
  • Providing data-cabling designs minimize SPOF
  • We can dispatch bilingual on-site cabling engineers

IMACD
(Install Move Change add Decomission)

パッチ作業をしている様子 パッチ作業をしている様子

Office relocation is very time-consuming. Traders require a large number of monitors, market data service terminal needs static IPs, Trader phone needs to be set up to their requirements. For office relocation work called IMAC (Install Move Add Change Dispose), please ask our company which has many achievements for demanding traders. Of course, we are happy to undertake similar work in the data center.

  • We have a lot of experiences in completing MACs for demanding traders
  • We can support to dispose storage media that requires certificate of disposal
  • We support the relocation between buildings, construction cabling and its planning

Network Support

ネットワークのイメージ ネットワークのイメージ

For configuring the network devices for cloud services, we can dispatch on-site engineers and also provide one-time support. We carefully pay attention to the physical layer redundancy that is often overlooked. Our motto is to reduce the single point of failure (SPOF). Cabling techs and desktop support can also work together as members of network team and that helps labor-saving.

  • Bilingual support enables on-site response to foreign clients such as international circuit
  • Consulting for SPOF reduction is possible from the knowledge of the physical as well
  • Collaborating together with cabling techs and desktop team saves labor.

Desktop Support

トレーダーデスクの様子 トレーダーデスクの様子

We have extensive experience with supporting traders as desktop team. You can form a team for traders or other end-users who require complex and high support levels. We can also provide tech support for voice and user patching, not only desktop support. The services you desire can be achieved with fewer resources with this. We are well versed in various ticket systems, so we can help you to create SLA with incorporating your needs.

  • We can also support Trader phones, Market Data Service Terminals and Multi-monitor, etc
  • You can set various SLAs based on the work time of the ticket system you use
  • Bilingual techs response facilitates smooth communication with foreign clients

Contact

Please feel free to contact us if you have any questions or concerns

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